Privacy Policy

PRIVACY

Any personal information submitted on PaylessCarKeys.com  is for the sole purpose of your order. Information is not shared or sold to third parties.  Email addresses are used only for confirmation emails, tracking information, company products related offers or direct website representative contact.

LOST PACKAGES

PaylessCarKeys.com is responsible for shipping the order out in a timely fashion. Once the order is sent out, it is up to the mail service to deliver the package on time. Paylesscarkeys.com cannot be held liable for lost packages or late delivery times caused by the delivery services.  Tracking information is sent to the email address given on the invoice, if provided. Customer must contact us with any problems or delays after the order is shipped.

SHIPPING ADDRESS

PaylessCarKeys.com ships orders to the exact address the customer has given on their invoice.  If the customer has provided an incomplete or incorrect address, and the package is returned to us, shipping costs must be paid again in order to reship the package.  If a refund is preferred, a refund minus shipping costs will be issued.

(APARTMENTS)

PaylessCarKeys.com is an online locksmith company, so we generally ship to businesses.  Payless Car Keys Corp. cannot guarantee or warranty any shipments that use an apartment shipping address.

(P.O. BOX)

Any shipping address that has a P.O. box number for delivery will be shipped via USPS.  FedEx does not accept P.O. boxes for any delivery.

ALASKA, HAWAII, GUAM, PUERTO RICO, AND OTHER U.S. TERRITORIES

FedEx Express Overnight and Second Day shipping is available to some of these locations based on address.  Additionally USPS Priority Mail is available, and some orders will qualify for FREE SHIPPING with this option depending on the shipping address, items ordered, and total cost of the order.

(CANADA)

Payless Car Keys Corp. currently offers two general shipping options to Canada:

  1. FedEx International Canada Shipping: This option comes with tracking, and generally takes 1 to 2 days (longer shipping times may apply) for delivery dependent on the shipping address.  The cost is based on the number and kind of items ordered and the order total cost.

  2. USPS International Priority Mail: This option does not come with tracking and generally takes 5 to 12 days (longer shipping times may apply) for delivery dependent on the shipping address.  The cost is based on the number and kind of items ordered and the order total cost.

(INTERNATIONAL)

Generally we don’t ship Internationally, please contact us before you make a purchase and we will give you an option.

SHIPPING TIMES


All orders received on PaylessCarKeys.com will be shipped within 24 hours of the order being placed. Shipping takes place Monday thru Friday. Any orders placed after 4PM EST on Fridays will be shipped the following Monday.  FedEx 2nd Day and Overnight orders received after 5PM EST will be shipped the next day. FedEx Ground orders received after 3:30PM EST will be shipped next day.

In the event that the delivery of a shipment is delayed or late due to severe weather, or the shipping carrier is unable to make contact with the package recipient as needed for the specified shipping options delivery requirement (i.e. the business is closed), a refund will not be issued for the shipping costs.  If you wish to seek a refund of shipping costs on your shipment you must notify Payless Car Keys Corp. within 48 hours of the package being delivered. All shipping cost refunds must be approved by the shipping manager, and will only be authorized when the shipping carrier admits fault on the shipment and refunds the original shipping charges to Payless Car Keys Corp.


SHIPPING COST

Payless Car Keys Corp. strives to offer our customers the most efficient and affordable shipping options that we can.

The free shipping options are:

USPS standard -

Fedex ground -

MISCUTTING

Payless Car Keys Corp.  cannot be held responsible for the miscutting of keys. We check all the keys before mailing them out.

RETURNS

Payless Car Keys Corp. accepts returns for exchange or refund based on the type of item:

  • Our brand, Payless Car Keys Corp., transponder keys may be returned for a free exchange

  • Dealer or OEM items and all other Transponder Island Inc. brand items must be returned in the original, unopened bag and cannot be damaged or used in any way.

Refunds are NOT available for machines, programmers, software, and tools.  There is also no refund on dealer or OEM items that have been removed from their original bag or packaging and Payless Car Keys Corp.. brand items, besides transponder keys, that have been removed from their original bag or packaging.

Additionally shipping costs will NOT be refunded for returns sent for the following reasons, including, but not limited to:

  • Aesthetic reasons

  • Item(s) purchased in error

  • Wrong item(s) ordered

  • Unneeded items

  • Found better pricing

Refunds will be issued at the full discretion of Payless Car Keys Corp.. employees.

Please call before sending any returns to insure your return is approved.  Returns should be shipped back to:

PAYLESS CAR KEYS CORP

2035 VICTORY BLVD

STATEN ISLAND, NY 10314


Please be sure to include a business card or previous invoice inside the package so that we can verify who the return is coming from.

WRONG ITEMS

Customers must notify Payless Car Keys Corp. of any errors in the items received within 30 days of purchase. PaylessCarKeys.com guarantees that you will receive the correct item(s)that you have ordered. We are not liable for purchases made in error. Such purchases may be returned or exchanged if they are uncut and/or unprogrammed. Cut and/or programmed items cannot be returned. Shipping costs will not be refunded for customer error returns or exchanges. If it is found that you were sent the incorrect item by our mistake, a refund or exchange may be issued when the item is returned to us. Return labels are available on request.